FAQs

Find answers to common questions about our services and products.

Custom Embroidery FAQs

  • Our processing time can vary depending on the size of the order and demand at the time. Generally, we aim to complete orders within 2-3 weeks.

  • If you are purchasing a product from us, there is no order minimum for embroidery services. However, for customer-provided items, there is a minimum embroidery fee of $60.

  • Yes, we charge a one-time set-up fee per design/logo, which includes digitizing.

  • We do not offer free samples. You are welcome to order a sample before proceeding with more items, and it will be priced accordingly.

  • To initiate an order, we require a 50% deposit. We accept all major credit cards, Venmo, and checks.

  • Yes, you can provide your own item.

  • The easiest way to obtain a quote is by completing the quote form on our website. We do not provide quotes over the phone.

  • Pricing is dynamic and based on various factors. Each quote is custom to the project.

  • Email us at suport@stitchvendor.com. We respond to emails during production hours.

  • No, we do not accept unannounced visitors.

Contact Us

(919) 771-5764

support@stitchvendor.com

Cary, NC 27519